Contact Us

| For lost luggage; |
| Phone: +90 212 463 63 63 (Extention:15740) |
| E-mail: bat@thy.com |
Istanbul (IST)
| Departments | Extention | |
| Cargo Reservation Department | ||
| Phone: | 212 463 63 63 | 15399 |
| Reservation: | 212 463 64 64 |
(10 Lines) |
| E-mail: | cargoreservation@thy.com | |
| Telex: | 31066 SSTK | |
| SITA | ISTFRTK-ISTFCTK | |
| Working Hours: | 7 days / 07:00-22:30 | |
| Cargo Network Planning Department (for Charter) |
||
| Phone: | 212 463 63 63 | 11420 / 11935 |
| Faks: | 212 465 24 74 | |
| E-mail: | cargocharter@thy.com | |
| SITA: | ISTFOTK | |
| Working Hours: | Week days / 08:30-17:30 | |
| Istanbul Cargo Management / Airport | ||
| Phone: (Manager) | 212 463 63 63 | 15330 / 15319 |
| Faks: | 212 465 24 74 | |
| Telex: | 31067 HHTK | |
| SITA: | ISTFNTK | |
| Working Hours: | Week days / 08:30-17:30 | |
| Delivery / Transfer's Department | ||
| Phone: | 212 465 24 66 | |
| 212 463 63 63 | 15334 / 15335 / 15333 | |
| E-mail: | kargoordinosefligi@thy.com | |
| Telex: | 31067 HHTK | |
| SITA: | ISTFITK | |
| Working Hours: | Every day / 06:30-22:30 | |
| Cargo Operation & Control Department | ||
| Export: | car@thy.com | |
| +(90) 212 463 63 63 | 15360 / 15340 | |
| Import: | importtracing@thy.com | |
| +(90) 212 463 63 63 | 15832 | |
| Export SITA: | ISTFETK | |
| Import SITA: | ISTFTTK | |
| Working Hours: | 7 days / 24 Hours | |
| Cargo Claims: | cargoclaim@thy.com | |
| I+(90) 212 463 63 63 | 15305 / 15306 | |
| Special Cargo: | specialcargo@thy.com | |
| +(90) 212 463 63 63 | 15831 | |
| Working Hours: | 08:30 – 17:30 | |
| Cargo&Document Acceptance (Export) | ||
| Phone: | 212 463 63 63 | 15802 / 15338 / 15342 / 15341 |
| Faks: | 212 465 24 77 | |
| E-mail: | kargoevrakkabulsefligi@thy.com | |
| SITA: | ISTFKTK | |
| Working Hours: | Every day / 06:30-22:30 | |
| Istanbul Cargo Shift Directors | ||
| E-mail: | kargonm@thy.com | |
| Phone: | 212 463 63 63 | 15332 |
| Faks: | 212 465 24 64 | |
| SITA: | ISTFYTK | |
| Working Hours: | 7 days / 24 Hours | |
| Domestic Cargo - Departure | ||
| Phone: | 212 463 63 63 | 15331 / 15350 |
| E-mail: | kargoichatsefligi@thy.com | |
| Faks: | 212 465 24 79 | |
| SITA: | ISTFGTK | |
| Working Hours: | 7 days / 24 Hours | |
| Domestic Cargo - Arrival | ||
| Phone: | 212 463 63 63 | 15349 |
| E-mail: | kargoichatsefligi@thy.com | |
| Faks: | 212 465 24 76 | |
| SITA: | ISTFDTK | |
| Working Hours: | 7 gün / 24 Hours | |
| International Cargo - Export | ||
| Phone: | 212 463 63 63 | 13103 / 13493 / 15803 / 15804 |
| Faks: | 212 465 24 64 | |
| SITA: | ISTFHTK | |
| Working Hours: | 7 days / 24 Hours | |
| İnternational Cargo - Import | ||
| Phone: | 212 463 63 63 | 15334-15335 |
| Faks: | 212 465 24 64 | |
| SITA: | ISTFPTK | |
| Working Hours: | 7 days / 24 Hours | |
| Mail & Post Suvervisor | ||
| Phone: | 212 463 63 63 | 15321 |
| E-mail: | kargopostasefligi@thy.com | |
| Faks: | 212 465 20 36 | |
| SITA: | ISTFUTK | |
| Working Hours: | 7 days / 24 Hours | |
| Freighter Flights Supervisor | ||
| Phone: | 212 463 63 63 | 15885 |
| Faks: | 212 465 24 64 | |
| SITA: | ISTFHTK | |
| Working Hours: | 7 gün / 24 Hours | |
| Custom Operations Supervisor | ||
| Phone: | 212 463 63 63 | 15362 / 15884 |
| Faks: | 212 465 24 64 | |
| SITA: | ISTFITK | |
| Working Hours: | Her gün / 06:30-22:30 | |
| Sabiha Gokcen (SAW) Airport Cargo | ||
| Phone: | 216 588 87 74 |
8774 |
| E-mail: | mbaylan@thy.com | |
| SITA: | SAWFHTK | |
| Working Hours: | 7 days / 24 Hours | |
| Fax | 216 588 52 90 | |
Ankara (ESB)
| Departments | Extention | |
| Cargo Management / Airport | ||
| Phone: (Manager) | 312 590 19 29 | |
| Faks: | 312 398 03 35 | |
| Main: | 312 590 19 29 | |
| E-mail: | esbcargo@thy.com | |
| SITA: | ESBFNTK | |
| Cargo Reservation | ||
| Phone: | 312 590 19 29 | 31415 - 31416 |
| Faks: | 312 398 07 33 | |
| E-mail: | ankkargoexport@thy.com | |
| Sales & Marketing | ||
| Phone: | 312 590 19 29 | 31480/31481 |
| Faks: | 312 398 03 35 | |
| E-mail: | ankkargosmq@thy.com | |
| Delivery / Transfer's Department | ||
| Phone: | 312 590 19 29 | 31411 / 31412 |
| Fax: | 212 463 21 65 |
|
| E-mail: | ankkargoordino@thy.com | |
| Cargo Tracing | ||
| Phone: | 312 590 19 29 | 31408 / 31409 |
| Fax: | 212 463 21 65 |
|
| E-mail: | ankkargotracing@thy.com | |
| Domestic Cargo | ||
| Phone: | 312 590 19 29 | 31420 / 31421 |
| Faks: | 312 398 20 31 | |
| E-mail: | ankkargosefligi@thy.com | |
| Cargo Handling | ||
| Phone: | 312 590 19 29 | 31407 / 31418 / 31419 |
| Faks: | 312 398 03 35 / 398 20 31 | |
| E-mail: | ankkargosefligi@thy.com | |
| SITA: | ESBFHTK - ESBFBTK | |
| Temporarily Storage Facility | ||
| Phone: | 312 590 19 29 | 31424/31423 |
| Fax: | 212 463 21 65 |
|
| E-mail: | ankkargoordino@thy.com |
|
| E-mail: | ankkargogumruk@thy.com | |
| Cargo Supervısor | ||
| Phone: | 90 312 590 19 29 | Ext 31407 (2 lines ) (24 hours) |
| Ankara Cargo Working Hours; | ||
| Cargo Reservation,Delivery,Cargo Tracing: | 08:30 - 17:30 | |
| Domestic Cargo and Handling: | 24 Hours | |
Adana (ADA)
| Departments | Extention | ||
| Cargo Management / Airport | |||
| Phone: (Manager) | 322 432 77 13 | ||
| 322 433 21 21 | 30506 | ||
| Faks: | 322 435 99 35 | ||
| SITA: | ADAFNTK | ||
| Cargo Reservation | |||
| Phone: | 322 432 77 12 | ||
| 322 433 21 21 | 30534 | ||
| SITA: | ADAFHTK | ||
| Delivery / Transfer's Department | |||
| Phone: | 322 432 77 12 | ||
| 322 433 21 21 | 30522 | ||
| SITA: | ADAFHTK | ||
| Domestic Cargo | |||
| Phone: | 322 435 91 87 | ||
| Cargo&Document Acceptance (Export) | |||
| Phone: | 322 433 21 21 | 30547 | |
| Cargo Delivery | |||
| Phone: | 322 434 21 21 | 30548 | |
| International Cargo - Import | |||
| Phone: | 322 435 21 21 | 30549 | |
| SITA: | ADAFHTK | ||
| Adana Cargo Working Hours; | |||
| Cargo Reservation,Delivery:: | 08:30 - 17:30 | ||
| Domestic Cargo and Handling: | 24 Hours | ||
Antalya (AYT)
| Departments | Extention | |
| Cargo Management/ Airport | ||
| Phone: (Manager) | 242 320 63 72 | |
| 242 320 63 63 | 30750 | |
| Faks: | 242 330 32 20 | |
| E-mail: | aytcargo@thy.com | |
| SITA: | AYTFNTK | |
| Cargo Supervisor | ||
| Phone: | 242 320 63 63 | 30753 |
| SITA: | AYTFHTK | |
| Domestic and Internetional Cargo Handling | ||
| Phone: | 242 320 63 76 | |
| 242 320 63 63 | 30757 | |
| Faks: | 242 320 32 20 | |
| E-mail: | antalyakargohandling@thy.com | |
| SITA: | AYTFHTK | |
| Cargo Reservation | ||
| Phone: | 242 320 63 74 | |
| 242 320 63 63 | 30754 | |
| E-mail: | antalyakargorezervasyon@thy.com | |
| SITA: | AYTFHTK | |
| Delivery / Transfer's Department | ||
| Phone | 242 320 63 63 | 30755 |
| E-mail: | ordinoozetbeyan@thy.com | |
| SITA: | AYTFHTK | |
| Temporarily Storage Facility | ||
| Phone: | 242 320 63 63 | 30759 |
| E-mail: | antalyakargoantrepo@thy.com | |
| SITA: | AYTFHTK | |
| Cargo Accounting | ||
| Phone: | 242 320 63 63 | 30751 |
| E-mail: | akargo@thy.com | |
| SITA: | AYTFHTK | |
| Antalya Cargo Working Hours; | ||
| Cargo Reservation,Delivery: | 08:30 - 12:00 / 13:00 - 17:30 | |
| Domestic Cargo and Handling: | 7 days / 24 Hours | |
Izmir (ADB)
| Departments | Extention | |
| Cargo Management / Airport | ||
| Phone: (Manager) | 232 274 21 59 | |
| Faks: | 232 463 21 17 | |
| SITA: | ADBFNTK | |
| E-mail:: | adbcargo@thy.com | |
| Delivery / Transfer's Department | ||
| Phone: | 232 274 23 00 | 30274 |
| Faks: | 232 463 21 17 | |
| Cargo Reservation | ||
| Phone: | 232 274 23 00 | 30270 / 30271 |
| 232 274 38 73 | ||
| 232 274 37 68 | ||
| 232 274 37 61 | ||
| Faks: | 232 274 20 51 | |
| Izmir Cargo Shift Supervisor | ||
| Phone: | 232 274 23 00 | 30271/30272/30273 |
| Faks: | 232 274 20 51 | |
| Cargo Accounting Supervisor | ||
| Phone: | 232 274 23 00 | 30282 |
| Faks: | 232 274 20 51 | |
| Temporarily Storage Facility | ||
| Phone: | 232 274 23 00 | 30284 |
| SITA: | ADBFNTK | |
| Izmir Cargo Management Working Hours; | ||
| Cargo Reservation,Delivery, Accounting, Temporarily Storage Facility | 08:30 - 17:30 | |
| Cargo Shifts: | 7 days / 24 Hours | |






























